MEDICARE

Duration: 3 months | Team: 1

PROBLEM SPACE
Many children today are actively involved in their parents’ health care. This includes things such as providing them with required medication, finances and even taking them for regular check ups or treatments. The variety of medication out there today is increasing rapidly and a large issue at hand is making sure that their parents are taking the right medication at the right time. Often, parents and their children live in different homes, maybe even different countries. This can lead to a high stress level for children monitoring their parents’ health and lack of personal contact might make it harder for them to keep a check on the parent. There is a need for a system that everybody around the world can use to track a patient’s health, be it the child of an aging parent or even a caretaker at a hospital. How can the era of technology be used effectively to create such a system?


MEDICARE
Is an automated pill dispenser that comes along with a companion app. The pill dispenser can be used by the patient to keep track of what medicine to take at what time. The companion app will be linked to the dispenser and can be used by the caregiver to keep track of the patient’s medicine intake. This way, a stress-free two-way system is formed that reduces communication to a few clicks.


MY ROLE
Brainstorming, design ideation, sketching, wireframing, mockups, prototyping, interaction design and user research.


THE PROCESS
This project draws from my own personal experience with caretakers and patients. My mother has been a caretaker for both her parents and I have noticed how difficult it can be to monitor the patient's medicine intake when the caretaker is away at work or unavailable to continuously keep a check.

Mobile app wireframes

The first step I carried out was to design a quick mock-up of the app I had in mind, using sketches and Balsamiq.

User Research - interviews, scenarios and personas

Following that, I tried to understand the user group by conducting interviews with caregivers and understanding whether the app meets their needs and if not, how it can be improved. I conducted think-aloud sessions with two caregivers who are both medical professionals. They gave me extremely insighful tips about the psychology of patients and how the design can be made more user-friendly. Based on the feedback, I created a persona.


View interviews and scenarios here

Flow of the app

Following this feedback, I created a flowchart of how the app will eventually function. This included all the features of the app and the various interactions involved.


Linear Prototype

Referencing the flowchart, I used Balsamiq to develop a linear prototype which had many more features and more depth.






Interactive pill dispenser

Finally, I designed and modeled the pill dispenser. Interact with the prototype here



The final product - 3D model and Interactive prototype

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